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Latte Questions

What is included in my order?
Your order will come with custom hand-painted press on nails, 1 FREE sizing kit, self guided instructions to apply, remove, and REUSE your press on nails, super strong nail glue, and 1 sheet of water resistant nail adhesive tabs for adhesion of your press on nails, and the experience of comfort food through creative expression. 

How do you get my custom nail size?
You will receive one FREE nail sizing kit with each purchase. If in the event a second nail sizing kit needs to be shipped, there will be a $3 fee to cover the cost of the additional nail sizing kit. Instructions will be provided via email (mail@expressonailz.com) on how to recieve your order if there are consistent shipping complications. Please follow the instructions given to ensure your press on nails fit properly. I am not liable for press on nails not fitting. Therefore since a sizing kit is provided free of charge, please make sure you measure the press on nails correctly. There will be an instruction video to follow alongside for any questions. 

What is the processing time?
Nail sizing kits are shipped 1-3 business days after your order is purchased. Business days include Monday- Friday.
Once there is confirmation sent via email from mail@expressonailz.com that your custom nail sizes have been recieved, the processing time for your custom hand painted nails are 5-7 business days per 10 set of nails. You will also receive an email once your order has been shipped. Expresso Nailz provides 2 day shipping.
Please note I cannot control shipping delays due to shipping carrier or weather. 

What are your hours of operation? 
Monday- Friday 8am-6pm
*ATTENTION* : Orders placed after 6pm during business hours will be processed the following business day.

Can I purchase multiple sets? 
Yes, just keep in mind that your processing time will be longer. The processing time for a set of 10 nails is 5-7 business days. Therefore, for example if you ordered 2 sets of 10 nails that would increase the processing time of the nail set to 10-14 days. 

Do you make custom sets?
Yes! Please visit the Chef's Creation form to request a custom set.

Do you offer replacement nails? 
Yes! Please complete the Chef's Creation form to request a replacement nail and clarify in the additional comments. Please indicate the number of replacement nails in the additional comments. 

PLEASE KEEP IN MIND
All press on nails are hand-painted and made to order so please be patient and allow time for your set(s) to be completed. 

If you want a nail set by a specific date, please place your order ahead of time.

Once the confirmation of your custom sizes has been sent via email from mail@expressonailz.com changes to your order can NOT be made. 

 

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